Accessories
T-Shirts
To-Go Cups
Media
Fat, Sick & Nearly Dead
Community Screenings
Our Favorite Books
Our Favorite DVDs
Sale
 
Refund Policy

For products, we generally allow returns and exchanges provided the product is in new condition and made within 30 days. DVDs must be unopened. T-shirts can be exchanged only for another size. Please contact us at support@jointhereboot.com with your order ID and reason for return.

For our Guided Reboot program, if circumstances arise and you need to cancel or reschedule your Guided Reboot, please follow these guidelines:
  • If you need to cancel your Guided Reboot, we require at least 15 days' notice prior to the start date. You will receive a full refund (less cost of recipe book).
  • If you need to reschedule your Guided Reboot to another date, we require at least 7 days' notice prior to the start date. You are only allowed one postponement.
  • If we are notified less than 7 days prior to the start date, you will receive no refund or transfer. Unfortunately, space in our program is limited and we will not be able to fill your spot with another participant.
If you have questions or concerns please contact us.